{"id":19426,"date":"2024-08-20T21:57:47","date_gmt":"2024-08-20T19:57:47","guid":{"rendered":"https:\/\/europower.skilly.me\/pravni-stranky\/zasady-vraceni-penez-a-vraceni-zbozi\/"},"modified":"2024-10-25T15:43:26","modified_gmt":"2024-10-25T13:43:26","slug":"zasady-vraceni-penez-a-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/europower-parts.cz\/cs\/pravni-stranky\/zasady-vraceni-penez-a-vraceni-zbozi\/","title":{"rendered":"Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19426\" class=\"elementor elementor-19426 elementor-1841\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e714e91 e-flex e-con-boxed e-con e-parent\" data-id=\"5e714e91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19dd8c64 elementor-widget elementor-widget-text-editor\" data-id=\"19dd8c64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Posledn\u00ed aktualizace: 20. \u010dervence 2020<\/strong><\/p>\n<p>Na z\u00e1klad\u011b ustanoven\u00ed z\u00e1kona \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele, poskytuje spole\u010dnost Europower na zbo\u017e\u00ed z\u00e1ruku odpov\u00eddaj\u00edc\u00ed <span style=\"color: #f96923;\">z\u00e1ru\u010dn\u00ed dob\u011b <strong>24 m\u011bs\u00edc\u016f<\/strong><\/span> ode dne p\u0159evzet\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edkem.<\/p>\n<p>Dokladem potvrzuj\u00edc\u00edm poskytnut\u00e9 ru\u010den\u00ed je da\u0148ov\u00fd doklad, nap\u0159. faktura.<\/p>\n<p>Z\u00e1kazn\u00edk je povinen upozornit na vadu &#8211; uv\u00e9st popis vady na zbo\u017e\u00ed, kter\u00e1 je d\u016fvodem reklamace.<\/p>\n<p>Z\u00e1ruka se nevztahuje na z\u00e1vady zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm zach\u00e1zen\u00edm, neodborn\u00fdm a nevhodn\u00fdm zach\u00e1zen\u00edm \/ pou\u017e\u00edv\u00e1n\u00edm \/ manipulac\u00ed \/ instalac\u00ed.<\/p>\n<p>Nevztahuje se ani na vady zp\u016fsoben\u00e9 zach\u00e1zen\u00edm, kter\u00e9 je v rozporu s pokyny uveden\u00fdmi v n\u00e1vodu k obsluze nebo v n\u00e1vodu k pou\u017eit\u00ed, pokud je spole\u010dnost Europower poskytla.<\/p>\n<p>V z\u00e1ru\u010dn\u00ed dob\u011b v\u00e1m vym\u011bn\u00edme vadn\u00e9\/chybn\u00e9 zbo\u017e\u00ed v r\u00e1mci na\u0161\u00ed &#8220;<a href=\"https:\/\/europower-parts.cz\/en\/statement\/termsOfUseAndSale\" target=\"_blank\" rel=\"noopener\"><u><b>Podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed a prodeje<\/b><\/u><\/a>&#8220;. Podrobnosti naleznete v \u010d\u00e1sti &#8220;6. Z\u00e1ru\u010dn\u00ed podm\u00ednky&#8221; a &#8220;7. Ukon\u010den\u00ed smlouvy ze strany spot\u0159ebitele&#8221;.  <\/p>\n<p>* Pokud zbo\u017e\u00ed pat\u0159\u00ed do kategorie spot\u0159ebn\u00edho zbo\u017e\u00ed, nep\u0159ij\u00edm\u00e1me vr\u00e1cen\u00ed a v\u00fdm\u011bnu d\u00edlu, pokud je pou\u017eit\u00fd\/opot\u0159ebovan\u00fd.<\/p>\n<p style=\"text-align: left;\"><strong>Spot\u0159ebn\u00ed materi\u00e1l zahrnuje:<\/strong><br>\u010cepele, \u0160rouby, K\u00e1cec\u00ed kl\u00edny, P\u0159evodovky, \u0160rouby, Kola, \u0160nekov\u00e9 p\u0159evody.<\/p><p style=\"text-align: left;\"><br><\/p>\n<h2><strong style=\"color: inherit; letter-spacing: 0.9px; text-align: var(--text-align);\">Pro koncov\u00e9ho z\u00e1kazn\u00edka<\/strong><span style=\"color: inherit; letter-spacing: 0.9px; text-align: var(--text-align);\"> (d\u00e1le jen &#8220;<\/span><strong style=\"color: inherit; letter-spacing: 0.9px; text-align: var(--text-align);\">Kupuj\u00edc\u00ed<\/strong><span style=\"color: inherit; letter-spacing: 0.9px; text-align: var(--text-align);\">&#8220;)<\/span><\/h2>\n<p style=\"text-align: left;\"><span style=\"color: #f96923;\">Zaru\u010den\u00e9 vr\u00e1cen\u00ed pen\u011bz do 14 kalend\u00e1\u0159n\u00edch dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed.<\/span><\/p>\n<p>Spole\u010dnost Europower umo\u017e\u0148uje kupuj\u00edc\u00edmu vypov\u011bd\u011bt smlouvu vypln\u011bn\u00edm a odesl\u00e1n\u00edm vzorov\u00e9ho<a href=\"https:\/\/www.dropbox.com\/s\/3pb1wr3ruhe3o0f\/EUROPOWER%20Industries_Withdrawal%20form%20ENG.docx?dl=0\" target=\"_blank\" rel=\"noopener\">formul\u00e1\u0159e &#8220;V\u00fdpov\u011b\u010f<\/a> smlouvy<a href=\"https:\/\/www.dropbox.com\/s\/3pb1wr3ruhe3o0f\/EUROPOWER%20Industries_Withdrawal%20form%20ENG.docx?dl=0\" target=\"_blank\" rel=\"noopener\">(ENG)&#8221;<\/a>.<\/p>\n<p>Podle \u00a7 1829 odst. 1 ob\u010dansk\u00e9ho z\u00e1kon\u00edku m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo bez ud\u00e1n\u00ed d\u016fvodu odstoupit od kupn\u00ed smlouvy (nap\u0159. vr\u00e1tit pen\u00edze), a to do 14 kalend\u00e1\u0159n\u00edch dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed. <\/p>\n<p>Pokud se kupuj\u00edc\u00ed rozhodne toto pr\u00e1vo uplatnit, mus\u00ed nejpozd\u011bji do 14 kalend\u00e1\u0159n\u00edch dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed zaslat spole\u010dnosti Europower e-mailem p\u0159ilo\u017een\u00e9 <span style=\"color: #f96923;\">ozn\u00e1men\u00ed o ukon\u010den\u00ed smlouvy<\/span> a<a href=\"https:\/\/www.dropbox.com\/s\/3pb1wr3ruhe3o0f\/EUROPOWER%20Industries_Withdrawal%20form%20ENG.docx?dl=0\" target=\"_blank\" rel=\"noopener\">formul\u00e1\u0159 pro ukon\u010den\u00ed smlouvy<\/a>&nbsp;<a href=\"https:\/\/www.dropbox.com\/s\/3pb1wr3ruhe3o0f\/EUROPOWER%20Industries_Withdrawal%20form%20ENG.docx?dl=0\" target=\"_blank\" rel=\"noopener\">(ENG)<\/a>&nbsp;.<\/p>\n<p>* Spole\u010dnost Europower m\u00e1 n\u00e1rok pouze na n\u00e1hradu skute\u010dn\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f spojen\u00fdch s vr\u00e1cen\u00edm zbo\u017e\u00ed.<\/p>\n<p>* Kupuj\u00edc\u00ed nen\u00ed opr\u00e1vn\u011bn odstoupit od smlouvy v p\u0159\u00edpadech uveden\u00fdch v \u00a7 1837 ob\u010dansk\u00e9ho z\u00e1kon\u00edku, zejm\u00e9na pokud jde o zbo\u017e\u00ed upraven\u00e9 pro kupuj\u00edc\u00edho nebo podle pokyn\u016f kupuj\u00edc\u00edho.<\/p><p><br><\/p>\n<h2><strong style=\"text-align: var(--text-align); letter-spacing: 0.4px;\">Pro firemn\u00ed \/ podnikov\u00e9 z\u00e1kazn\u00edky<\/strong><\/h2>\n<p>Pro dal\u0161\u00ed postup vr\u00e1cen\u00ed a refundace n\u00e1s pros\u00edm kontaktujte.<\/p><p><br><\/p>\n<h2><strong style=\"color: inherit; letter-spacing: 0.9px; text-align: var(--text-align);\">Krok k vr\u00e1cen\u00ed zbo\u017e\u00ed (Host)<\/strong><\/h2>\n<ol>\n<li>Po\u0161lete e-mail na adresu&nbsp;sales@europower-parts.cz&nbsp;v\u010detn\u011b n\u00e1sleduj\u00edc\u00edch informac\u00ed:  <ul>\n<li>D\u016fvody pro vr\u00e1cen\u00ed \/ refundaci<\/li>\n<li>Skenov\u00e1n\u00ed balic\u00edho seznamu (voliteln\u00e9)<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/3pb1wr3ruhe3o0f\/EUROPOWER%20Industries_Withdrawal%20form%20ENG.docx?dl=0\" target=\"_blank\" rel=\"noopener\">V\u00fdpov\u011bdn\u00ed formul\u00e1\u0159 (ENG)<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Vy\u010dkejte na potvrzen\u00ed od servisn\u00edho t\u00fdmu spole\u010dnosti Europower.<\/li>\n<li>Po obdr\u017een\u00ed odpov\u011bdi za\u0161lete zbo\u017e\u00ed zp\u011bt na n\u00e1sleduj\u00edc\u00ed adresu doporu\u010denou z\u00e1silkou, nejl\u00e9pe v p\u016fvodn\u00edm obalu.<\/li>\n<\/ol>\n<p><strong>Europower Industries s.r.o.<\/strong><br>Be\u010dovsk\u00e1 1511<br>104 00 Praha 22<br>Tel: +420 272 700 690<\/p><p><br><\/p>\n<p><strong style=\"text-align: var(--text-align); color: inherit; letter-spacing: 0.4px; font-size: 36px;\">Krok pro vr\u00e1cen\u00ed zbo\u017e\u00ed (\u010clen &#8211; koncov\u00fd z\u00e1kazn\u00edk)<\/strong><\/p>\n<ol style=\"text-align: var(--text-align); letter-spacing: 0.4px;\">\n<li>P\u0159ihl\u00e1sit se&nbsp;&#8211;&nbsp;Informace o profilu&nbsp;&#8211;&nbsp;<strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/europower-parts.cz\/en\/specialRequest\" target=\"_blank\" rel=\"noopener\">Zvl\u00e1\u0161tn\u00ed po\u017eadavek<\/a><\/span><\/strong>\n<ul>\n<li>Vypl\u0148te &#8220;Invoice no.&#8221; a &#8220;Product no.&#8221;.<\/li>\n<li>V sekci &#8220;Ostatn\u00ed&#8221; zadejte &#8220;Vr\u00e1tit&#8221; nebo &#8220;Vr\u00e1tit&#8221;.<\/li>\n<li>V sekci &#8220;Obsah&#8221; n\u00e1m laskav\u011b sd\u011blte d\u016fvod, pro\u010d chcete zbo\u017e\u00ed vr\u00e1tit\/vr\u00e1tit pen\u00edze.<\/li>\n<\/ul>\n<\/li>\n<li>Vy\u010dkejte na potvrzen\u00ed od servisn\u00edho t\u00fdmu spole\u010dnosti Europower.<\/li>\n<li>Po obdr\u017een\u00ed odpov\u011bdi za\u0161lete zbo\u017e\u00ed zp\u011bt na n\u00e1sleduj\u00edc\u00ed adresu doporu\u010denou z\u00e1silkou, nejl\u00e9pe v p\u016fvodn\u00edm obalu.<\/li>\n<\/ol><div><br><\/div>\n<p><strong>Europower Industries s.r.o.<\/strong><br>Be\u010dovsk\u00e1 1511<br>104 00 Praha 22<br>Tel: +420 272 700 690<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Posledn\u00ed aktualizace: 20. \u010dervence 2020 Na z\u00e1klad\u011b ustanoven\u00ed z\u00e1kona \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele, poskytuje spole\u010dnost Europower na zbo\u017e\u00ed z\u00e1ruku odpov\u00eddaj\u00edc\u00ed z\u00e1ru\u010dn\u00ed dob\u011b 24 m\u011bs\u00edc\u016f ode dne p\u0159evzet\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edkem. Dokladem potvrzuj\u00edc\u00edm poskytnut\u00e9 ru\u010den\u00ed je da\u0148ov\u00fd doklad, nap\u0159. faktura. Z\u00e1kazn\u00edk je povinen upozornit na vadu &#8211; uv\u00e9st popis vady na zbo\u017e\u00ed, kter\u00e1 je d\u016fvodem [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":18979,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19426","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed - Europower Parts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/europower-parts.cz\/cs\/pravni-stranky\/zasady-vraceni-penez-a-vraceni-zbozi\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed - Europower Parts\" \/>\n<meta property=\"og:description\" content=\"Posledn\u00ed aktualizace: 20. \u010dervence 2020 Na z\u00e1klad\u011b ustanoven\u00ed z\u00e1kona \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele, poskytuje spole\u010dnost Europower na zbo\u017e\u00ed z\u00e1ruku odpov\u00eddaj\u00edc\u00ed z\u00e1ru\u010dn\u00ed dob\u011b 24 m\u011bs\u00edc\u016f ode dne p\u0159evzet\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edkem. Dokladem potvrzuj\u00edc\u00edm poskytnut\u00e9 ru\u010den\u00ed je da\u0148ov\u00fd doklad, nap\u0159. faktura. 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